Documentation

Coverage

Keep a running record of every life, disability, and liability policy your client holds.

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Introduction

The Policies page is where you record every existing insurance policy that protects a client: life, disability, critical illness, and anything else they already carry. Entries here feed the coverage ratio on the financial health score. They also flow into the needs analysis when the report builder looks at how adequately the client is protected.

What the page shows

The Policies page lists every policy on the client file, grouped into two sections.

  • Page header with the client name and an Add policy button.
  • Life insurance section for Term, Permanent, Group Life, and Other policies, with its own add button.
  • Living benefits section for Critical Illness, Disability, and their group versions. If the client has none, you can hide the empty section from the page.
  • Who’s covered card beside the sections, showing what each person holds by kind of payout: life insurance, critical illness, disability, and other.
  • Empty state in each section when nothing is on file, with a button to add the first policy.

Each row shows a type icon, the policy name, who it insures, its status, and its amount. Disability benefits show as a monthly figure. Open a row to see the full policy.

Adding a policy

Click Add policy to open the form. Pick the type first, since some fields only appear for specific types.

Policy types

TypeCovers
PermanentWhole life, universal life, and other permanent life policies. Can hold cash value.
TermTerm life policies that expire on a set date.
Critical Illness (CI)Pays a lump sum on diagnosis of a covered condition.
Disability (DI)Disability income coverage. Pays a monthly benefit while the client is unable to work.
OtherAnything that does not fit the categories above.
Group LifeLife coverage through an employer plan.
Group Critical IllnessCritical illness coverage through an employer plan.
Group DisabilityDisability coverage through an employer plan.

The three group types sit under More types when you add from the page header.

Fields on a policy

Every policy needs two things:

  • Type: one of the eight above.
  • Coverage amount: the sum the policy pays out. Must be greater than zero. Worded as face amount, benefit amount, or monthly benefit depending on the type.

The rest of the fields are optional, but filling them in makes the needs analysis more accurate. Most sit under Optional details.

  • Insured: the person the policy covers. Term, Permanent, and CI policies can also be joint (first-to-die or last-to-die) with a second insured.
  • Status: In Force, In Underwriting, Illustration, or Lapsed. Only In Force policies count toward coverage totals.
  • Issuer: the insurance carrier name. Group plans do not have one.
  • Policy number: the carrier’s policy reference. Group plans use a certificate number.
  • Premium amount and frequency: how much the client pays and how often. Frequency supports weekly through annual, plus single-pay, flexible, paid-up, and waived.
  • Policy start date: when the policy took effect. Not asked for on group plans.
  • Coverage end date: for Term and CI policies. The form works it out from the start date and policy type until you enter the date on the real policy. It must be after the start date.
  • Cash value: for Permanent and Other policies only.

Disability income specifics

Disability income policies carry a few fields the other types do not:

  • Elimination period: the waiting time before benefits start. Options: 30, 60, 90, 120, 180, or 365 days.
  • Benefit period: how long benefits pay out. Options: 12 months, 18 months, 2 years, 5 years, 10 years, or to age 65.
  • Disability definition: own-occupation, any-occupation, or modified-own-occupation. This determines how strictly the policy treats the client’s ability to work.

Group Disability carries the elimination and benefit periods too, plus an optional monthly maximum.

Owners, payors, and beneficiaries

Three fields clarify who sits behind a policy:

  • Owners: the person or people who own the policy. The insured owns it until you change the owners. Group plans have no owner, since the employer holds them.
  • Payor: the person, entity, or outside party paying the premiums. Useful when a parent pays premiums on a child’s policy, or when a corporation pays on behalf of a key person. Not asked for on group plans.
  • Beneficiaries: the people or entities who receive the payout. Pick a client member or entity, or add an outside party by name. Give each a percentage share and mark whether the designation is irrevocable. Disability policies do not take beneficiaries.

Coverage beneficiaries and client-level beneficiaries are separate fields. Adding a beneficiary to a policy here does not change the client’s overall beneficiary list, and vice versa. The detail page lists each beneficiary with their share and an Irrevocable badge where it applies.

Group plans

Group Life, Group Critical Illness, and Group Disability record an employer plan. Add the employer name and the certificate number if you have one.

Group Life and Group Disability can state the amount two ways: a flat amount, or a multiple (Group Life) or percentage (Group Disability) of the insured’s earned income. When you pick salary, the amount follows the insured’s income on file.

Employer cover counts toward the insured’s figure in the Who’s covered card and is listed separately under it, since it usually ends with the job.

Viewing, editing, and deleting

Use the row-level menu on a policy to view, edit, or delete it. Viewing opens the policy detail page, where you see the full record, any named beneficiaries, riders on a Permanent policy, and notes. Deleting a policy with riders also removes the riders.

How coverage feeds the rest of DNA

Coverage data is used in two places outside of this page:

  • Financial health score: the coverage ratio factor on the client overview weighs total coverage against the client’s debts and a baseline target.
  • Needs analysis: the report builder reads every coverage record when it calculates how much additional protection the client needs.